Returns and corrections

Sale returns

A sale return is a credit note: goods come back into stock at the current average cost, so returning items does not distort the valuation of stock you bought since.

Cancelling

Cancelling a voucher reverses everything it did — stock goes back, and any payment it raised is voided — and marks the document as cancelled. It stops counting towards stock, GST, balances and every report.

Correcting

Editing a saved voucher cancels the original and issues a replacement linked to it. Both documents remain, so the correction is auditable — you can see what was issued and what replaced it.

A voucher cannot be cancelled if the payment recorded against it has since been applied to other invoices. Adjust that payment first; the application will tell you when this is the case rather than quietly unpicking your books.